Frequently Asked Questions
Everything you need to know about ordering, delivery, payment, and freshness.
We currently deliver to residential societies in Bhankrota, Jaipur — PIN codes 302021 and 302026. Message us on WhatsApp with your society name to confirm coverage.
The minimum order is ₹199. Orders of ₹199 or above get FREE delivery. Below that, a small delivery fee applies.
Orders placed before the daily cutoff are delivered the NEXT DAY by 4 PM. You will receive a WhatsApp confirmation with your delivery window.
We buy from the Jaipur wholesale mandi every single morning — the same day we deliver. Nothing sits in cold storage. If any item does not meet your freshness expectations, return it to the delivery partner on the spot for a full refund of that item.
Cash on Delivery (COD) is available on all orders. Pay only when your order arrives and you are satisfied.
Yes — message us on WhatsApp before the daily cutoff and we will modify or cancel your order at no charge.
HB Coins are our loyalty rewards. You earn 5% of every delivered order back as coins (1 coin = ₹1), which you can redeem on future orders — up to 20% of the order value. Create an account to start earning.
Share your unique referral link with friends. When a friend places their first order and it is delivered, you BOTH receive ₹50 in HB Coins. Find your link in My Account → Refer.
We will WhatsApp you before delivery with a substitute suggestion or remove the item and adjust your bill — your choice, always.
Yes! Our Exotic & Packed category includes broccoli, zucchini, mushrooms, avocado, dragon fruit, kiwi and more — subject to daily mandi availability.
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