Frequently Asked Questions
Everything you need to know about ordering, delivery, payment, and freshness.
We currently deliver to residential societies across Jaipur’s Ajmer Road corridor — Vaishali Nagar, Panchyawala, Nirman Nagar, Shyam Nagar, Mansarovar and Bhankrota (PIN 302021, 302034, 302019, 302020, 302035, 302026). Message us on WhatsApp with your society name to confirm coverage.
The minimum order is ₹199. Orders of ₹199 or above get FREE delivery. Below that, a small delivery fee applies.
Orders placed before the daily cutoff are delivered the NEXT DAY by 4 PM. You will receive a WhatsApp confirmation with your delivery window.
We buy from the Jaipur wholesale mandi every single morning — the same day we deliver. Nothing sits in cold storage. If any item does not meet your freshness expectations, return it to the delivery partner on the spot for a full refund of that item.
Cash on Delivery (COD) is available on all orders. Pay only when your order arrives and you are satisfied.
Yes — message us on WhatsApp before the daily cutoff and we will modify or cancel your order at no charge.
HB Coins are our loyalty rewards. You earn 5% of every delivered order back as coins (1 coin = ₹1), which you can redeem on future orders — up to 20% of the order value. Create an account to start earning.
Share your unique referral link with friends. When your friend logs in via your link and places their first order, they get a free surprise gift on that order. Find your link in My Account → Refer.
We will WhatsApp you before delivery with a substitute suggestion or remove the item and adjust your bill — your choice, always.
Yes! Our Exotic & Packed category includes broccoli, zucchini, mushrooms, avocado, dragon fruit, kiwi and more — subject to daily mandi availability.
Still have a question?
We're one message away — most questions get answered within minutes.
💬 Ask on WhatsApp